Gift Card
Gift Card
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Our Gift Card is perfect to offer someone special: it's personalized, you have different amounts to choose from, it doesn't expire, and you always get it right! Available from 10€ to a maximum of 500€, it can be used at any time in our store, on any product.
Make that special person's day even more colorful!
How it works: as soon as you buy it, you will receive it in your email, with the corresponding code (numeric and QR). You can resend it to whomever you wish to offer. The Gift Card will be active until it is used in a purchase.
Estimated Delivery
Estimated Delivery
5-10 business days (average time for production and shipping, depending on the order's destination).
Free Shipping
Free Shipping
We offer free shipping on all orders. The prices are final; there are no additional fees.
Size Guide
Important note
How to measure yourself
- Chest: Measure around the body at the most outward part of the chest and back. Just below the armpit.
- Waist: Measure around natural waistline at smallest part of the waist.
- Hips: Standing with your legs together, measure around the widest point of the hip line.
Size Conversion Tables
Universal clothing sizes
Body
Measure your chest, waist and hips (please follow the steps described in the section 'How to measure yourself') and check the dimensions in the following tables.
Shoes
Measure the length of your foot and check the dimensions in the following tables.
Delivery and Returns
Shipping
Shipping is free on all orders and the prices indicated for each product are final. There are no additional fees.
We deliver to the following countries:
- Australia
- Austria
- Belgium
- Canada
- Cyprus
- Czech Republic
- Denmark
- Finland
- France
- Germany
- Greece
- Hong Kong
- Hungary
- Ireland
- Italy
- Japan
- Latvia
- Luxembourg
- Malaysia
- Macau
- Mexico
- Netherlands
- New Zealand
- Norway
- Poland
- Portugal
- Singapore
- South Korea
- Slovakia
- Slovenia
- Spain
- Sweden
- Switzerland
- Taiwan
- United Kingdom
- United States
If you wish to know if it is possible to send a certain product to your address, please contact us. We will be happy to investigate this possibility.
Estimated delivery time
Since your product is made to order and handmade, it takes us a bit longer to deliver it to you. Therefore, you will receive it in a timeframe that can range from 5 to 10 business days (average time for production and shipping), depending on the order's destination and also on the carrier chosen by our supplier.
A tracking number will be sent to you upon dispatch so that you can track the delivery of your goods.
We follow the entire process, from the moment the order is placed, until it gets to you. So if you have any questions regarding your order, you can always contact us, or send us an email: contact@figuradestilo.com.
We believe in making products on demand instead of in bulk. So thank you for making thoughtful purchasing decisions.
Payment methods
We use common payment systems and all transactions are secure and encrypted. You can pay with:
- Credit Card (Visa, Mastercard, Maestro and American Express);
- PayPal;
- Multibanco (only if you are in Portugal - MBway and MB Reference). A reference will be generated to your email and you can pay it at any MB spot or online with home banking.
Returns
Since our products are made to order and handmade, and since our business revolves around the principle of ethical, responsible and sustainable fashion, we kindly ask you to be responsible when making your purchase. Please check the Size Guide carefully to get a better idea of what you should choose to be satisfied with your product. Pay attention to the information about the sizes, colors, materials and other details indicated on each product.
We hope you are happy with your purchase, but in case you are not, we'll glady accept your return. You have 14 days from when you received your order to return an item. Please ensure that all items are returned clean, unworn and have all of their original labeling and packaging.
Please note that you are responsible for the expenses derived from transportation. We recommend you send by certified mail or with acknowledgment of receipt. Otherwise, we cannot be held responsible in case of loss or delivery or poor condition of the package.
We also accept exchanges and/or returns in case of manufacturing defect, print problem or damage to the product upon delivery. If so, you must contact us or send us an email immediately (ideally, within 3 days) after receiving the product.
We will accept items for exchange for one with the same value. All claims must be lodged with a note of the correct size/model wanted and the items must be in the original condition, and must not have been worn, altered or washed. Original tags and hygienic strip must remain in place.
After receiving back the item, the exchange will be processed within 5 to 10 business days. Figura d'Estilo reserves the right to deny the return based in the items' bad condition, if it appears to have been used and if it has not been sent according to the instructions previously indicated.
For all returns, please address to:
Figura d'Estilo
Rua Camilo Castelo Branco, 2338 Casa 2
4640-435, Santa Cruz do Douro - Baião
Porto, Portugal
In any of these cases, we are always available to help you out. So when you decide to return your product, please contact us or send us an email immediately and we'll guide you through the entire process.
Refunds
You will receive the amount through the same form of payment used in your purchase in an estimated time of 7-15 days, depending on your bank.
Cancellations
We gladly accept cancellations within 1 hour of purchase. So if you wish to cancel your order, please contact us, or send us an email: contact@figuradestilo.com.
Certified and fair trade
We take great care in selecting the partners we work with, ensuring that certifications and fair labor conditions exist, and that fabrics are produced fairly and responsibly. We use high quality and ethically sourced materials.
